This is Girish, - Recruitment and Resources from SancroSoft USA Inc.
We have an urgent requirement as follows:
Please respond with resumes in MS-Word Format with the following details to Girish@sancrosoftusa.com
Full Name :
Location :
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Dynamics Engineer
Location: New York City, NY
Duration: Long Term
Rate Market
SUMMARY:
The hiring team is seeking candidates with Good Dynamics (Good for Enterprise or BES)
The Good Dynamics Engineer is a technical role providing third line support for Virtual, Mobile and Remote systems within the Americas region.
The successful candidate will execute planned support activities and maintenance including mobile application delivery and infrastructure changes. They will also diagnose and resolve real-time incidents including access and performance issues. The candidate will do this while collaborating with a team of global based resources, collectively providing transparent day to day production support for the enterprise mobile estate.
The Good Dynamics engineer will be encouraged to provide first class value added services including automation, knowledge transfer to L1/L2 support teams, execution of project work, deep dive investigations, and consultancy to a diverse client base incorporating application development teams as well as front and back office business units.
QUALIFICATIONS:
Providing control, manageability and integrity of the environment to maximize service availability to the users, and to provide reports and process controls as required by the regional manager.
The Good Dynamics engineer will be responsible for constantly reviewing the environment and suggesting proactive improvements. They will also be responsible for ensuring that the capacity and performance metrics for the environment are reported, understood, and used to ensure the future stability and performance for customers.
· At least 2 years’ experience managing Good for Enterprise, Good Dynamics, or BES in an enterprise environment
· Experience scripting (e.g. PowerShell) in an enterprise environment
· Familiarity with SDLC in an enterprise environment
· Working knowledge of Citrix XenMobile a plus
· Ability to manage small projects independently
· Excellent verbal and written communication skills
· Ability to work under pressure and to keep things moving
· Demonstrate patience, creativity, and conflict management skills
· Proven extensive experience of supporting end user environments
· Strong teamwork, communication and information sharing capabilities
· Attention to detail and proactive management
· Strong situational analysis and decision making abilities
· ITIL v3 foundation
Regards,
Sai Girish
Cell: 916-671-5591| girish@sancrosoftusa.com | www.sancrosoft.com
The Power of Support
Coperate Head Office: SancroSoft USA Inc
#4944, Sunrise Blvd. Fair Oaks CA - 95628. USA
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